Resident center
Pay rent, request a repair, or apply for an apartment. Start here.
Pay Rent
Log in to the resident portal to pay rent and see your balance.
Resident Portal[PLACEHOLDER: resident portal link. Which platform will NSS use?]
Request a Repair
Report a non-emergency maintenance issue and we'll schedule it.
Submit a Request[CONFIRM: use the contact form or a portal link?]
Apply
Start an application for one of our available apartments.
Apply Online[PLACEHOLDER: application link]
Available Apartments
See what's open now across our Boston properties.
View Listings[PLACEHOLDER: listings link]
Emergencies
For fire, a gas smell, or any situation where someone could be hurt, call 911 first. For urgent building problems such as no heat, no water, a major leak, or a lockout, call us right away at 617-651-3525.
[CONFIRM: after-hours emergency number]
What to have ready
- Government-issued photo ID
- Proof of income: recent pay stubs, a benefits letter, or a housing voucher
- Previous landlord contact information
- Names of everyone who will live in the apartment
[CONFIRM: application requirements]
We welcome applicants with Section 8, MRVP, and other rental assistance, and we evaluate every application by the same written standards.
Common questions
How do I pay rent?
Online through the resident portal. [CONFIRM: other accepted payment methods]
When is rent due?
On the date stated in your lease. [CONFIRM: due date / grace period if you want it listed]
How do I report a repair?
Use the Request a Repair button above. For emergencies, call 911 if anyone is in danger, then call us at 617-651-3525.
How do I give notice that I'm moving out?
Check your lease for the notice period, then send written notice to info@northeaststrategic.com.
Questions about your apartment?
Call 617-651-3525 or email info@northeaststrategic.com.